Legal
Privacy Policy
Overview
CyNtelligent Solutions, LLC ("CyNtell," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit cyntell.com (the "Site"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
By using the Site, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use the Site. This policy may change from time to time (see Changes to This Policy). Your continued use of the Site after we make changes is deemed acceptance of those changes.
Scope of This Policy
This policy applies to information we collect on the Site; through email, text, and other electronic messages between you and CyNtell; and when you interact with our advertising on third-party websites and services, if that advertising links to this policy.
This policy does not apply to information CyNtell collects, processes, or stores on behalf of its clients while performing services under a client engagement, such as data encountered during a gap assessment, penetration test, or managed monitoring engagement. That information is governed by the applicable client contract, statement of work, and any data processing terms agreed with that client. This policy also does not apply to information collected by any third-party site that may be linked to or from our Site (see Third-Party Links).
Information We Collect
The table below summarizes the categories of personal information we have collected in the preceding 12 months, in the format commonly used for state privacy law disclosures, such as those required under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).
| Category | Examples | Collected? | Source |
|---|---|---|---|
| Identifiers | Name, email address, phone number, and company name | Yes | Directly from you (forms, calls, and scheduling) |
| Internet or network activity | IP address, browser type, device type, pages viewed, referring URL, and time on page | Yes | Automatically, through cookies and similar technologies |
| General (non-precise) geolocation | Approximate city or region inferred from IP address | Yes | Automatically, through cookies and similar technologies |
| Professional or employment information | Job title, employer, resume or CV, and work history | Only if you apply for a position through our Careers page or contact us about employment | Directly from you |
| Inferences | Interest-based advertising segments, such as "likely interested in cybersecurity services" | Indirectly, through our advertising partners' cookies | Third-party advertising partners (see Cookies) |
| Precise geolocation | Exact device coordinates (GPS-level) | No | Not applicable |
| Financial information | Payment card numbers and bank account numbers | No. The Site does not process payments. | Not applicable |
| Health information | Medical records and health insurance information | No | Not applicable |
| Biometric information | Fingerprints, voiceprints, and faceprints | No | Not applicable |
| Sensitive personal information (as defined by the CCPA/CPRA) | Government ID numbers, racial or ethnic origin, precise geolocation, and similar | No | Not applicable |
Sources of Information
- Directly from you, when you fill out a form, request a consultation, call us, email us, subscribe to our emails, or apply for a job.
- Automatically, through cookies, web beacons, and similar technologies when you browse the Site.
- From third parties, such as analytics and advertising partners (see Cookies and Tracking Technologies), or occasionally from a colleague or employer who refers you to us.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information, to:
- Respond to your inquiries, schedule consultations, and provide the services you request;
- Present our Site and its content to you, and measure and improve its performance;
- Communicate with you about our services, including responding to your comments, questions, and requests;
- Send newsletters and marketing emails about our services, which you can unsubscribe from at any time by using the link in any email or by contacting us;
- Carry out our obligations arising from any contracts entered into between you and us;
- Evaluate job applications, if you apply for a position with us;
- Detect, investigate, and prevent fraudulent, unauthorized, or illegal activity;
- Notify you about changes to our Site or any services we offer; and
- Fulfill any other purpose with your consent.
Sale or "Sharing" of Personal Information
CyNtell does not sell personal information for money. Some state privacy laws define "sharing" broadly enough to include the use of advertising cookies for cross-context behavioral advertising, such as the Google Ads remarketing described above. To the extent our use of advertising cookies counts as "sharing" under applicable law, you may opt out as described under Cookies and Tracking Technologies and Your Privacy Rights by Region.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, such as responding to your inquiry, maintaining business records, or complying with legal, accounting, or reporting obligations. After that, we securely delete or de-identify it, unless a longer retention period is required or permitted by law.
Data Security
We have implemented measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet is completely secure. Although we work to protect your personal information, we cannot guarantee the security of information transmitted to our Site, and any transmission is at your own risk.
If a security incident affects your personal information, we will notify affected individuals and any required regulators as required by applicable law.
International Data Transfers
CyNtell is based in the United States, and the personal information we collect is processed and stored primarily in the United States. Some of our service providers may also process information in other countries. If you are located outside the United States, information you provide will be transferred to and processed in the United States, which may have data protection laws different from, and potentially less protective than, those in your country. By using the Site, you understand that your information may be transferred to our facilities and to the third parties with whom we share it as described in this policy.
Your Privacy Rights by Region
Depending on where you live, you may have certain rights regarding your personal information. These rights are subject to exceptions and limitations under applicable law and may not apply in every case. To make a request, see Contact Us and How to Exercise Your Rights.
California Residents
If the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to your information, you may have the right to:
- Know what personal information we have collected about you, including the categories of information, sources, purposes, and recipients;
- Request a copy of the specific personal information we hold about you;
- Request that we correct inaccurate personal information;
- Request that we delete personal information we have collected from you;
- Opt out of the sale or sharing of your personal information; and
- Not be discriminated against for exercising any of these rights.
You may use an authorized agent to submit a request on your behalf. We will respond to verified requests within the time required by law.
Maryland, Virginia, Colorado, Connecticut, and Other U.S. State Residents
If a comprehensive state privacy law applies to your information, you may have the right to:
- Confirm whether we process your personal information and access it;
- Correct inaccuracies in your personal information;
- Delete your personal information;
- Obtain a copy of your personal information in a portable format; and
- Opt out of targeted advertising, the sale of personal information, and certain profiling.
If we decline your request, you may appeal by contacting us with "Privacy Appeal" in the subject line. If your appeal is denied, you may contact your state's Attorney General.
Nevada Residents
Nevada residents may submit a request directing us not to sell certain covered information. CyNtell does not sell covered information as defined by Nevada law, but you may still submit a request using the contact information below.
European Economic Area, UK, and Other International Visitors
If the General Data Protection Regulation (GDPR), UK GDPR, or a similar law applies to your information, you may have the right to:
- Access, correct, or delete your personal information;
- Restrict or object to our processing of your personal information;
- Receive your personal information in a portable format;
- Withdraw your consent at any time, where we rely on consent; and
- Lodge a complaint with your local data protection authority.
Do Not Track and Global Privacy Control
Some browsers and browser extensions can send a "Do Not Track" (DNT) signal or a Global Privacy Control (GPC) opt-out preference signal to websites. Our Site does not currently respond to DNT or GPC signals. You can still opt out of advertising cookies as described under Cookies and Tracking Technologies.
Children's Privacy
Our Site is not intended for children under 13 years of age, or under 16 where a higher age threshold applies under state law, and we do not knowingly collect personal information from children under the applicable age. If we learn we have collected personal information from a child under that age, we will delete it as quickly as possible. If you believe we may have collected information from a child, please contact us using the information under Contact Us.
Job Applicants and the Careers Page
If you apply for a position with CyNtell through our Careers page or otherwise submit application materials, such as a resume or cover letter, we use that information to evaluate your candidacy and communicate with you about the position. Depending on the role, background screening may be required as part of our hiring process. If so, we will provide additional, role-specific notices at that time.
Third-Party Links
Our Site may contain links to third-party websites, including partner, vendor, and social media sites. This policy does not apply to those sites, and we encourage you to review the privacy policy of any third-party site before providing your information to it.
Business Transfers
If CyNtell is involved in a merger, acquisition, financing, reorganization, or sale of all or a portion of its assets, your information may be disclosed or transferred as part of that transaction. We will notify you, for example through a notice on the Site, of any change in ownership or uses of your personal information, as well as any choices you may have regarding your information.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date at the top of this policy and, where appropriate, notify you through other means. We encourage you to review this policy periodically.
Contact Us and How to Exercise Your Rights
If you have questions or comments about this Privacy Policy, or would like to exercise any of the rights described above, please contact us:
CyNtelligent Solutions, LLC
6701 Democracy Blvd, Ste 300
Bethesda, MD 20817
To help us respond, please describe your request as specifically as possible, for example "access," "deletion," "correction," or "opt out of advertising." We may need to verify your identity before completing certain requests. If you are an authorized agent submitting a request on someone else's behalf, we may require proof of your authorization.